Your privacy is very important to all of us at Quality First Caskets. We have established this privacy policy (“Privacy Policy”) to explain to You, a user, (also referred to as “You”, “Your”, or “User”) how Your personal information is protected, collected and used. It also describes Your choices regarding use, access, and correction of Your personal information. Personal information is information about You that is personally identifiable such as Your name, address, phone number, and email address that is not otherwise publicly available.
The privacy practices of this statement apply to any individual who accesses our website and who provides content available under the domain and subdomains of www.qualityfirstcaskets.com (the “Site”) owned and operated by Quality First Caskets, LLC (“Quality First Caskets”, “Company”, “we”, “our”, or “us”).
The Company is the controller of Your personal data and responsible for the collection, processing and disclosure of Your personal data as described in this Privacy Policy unless expressly specified otherwise.
By visiting this Site, You agree to be bound by the Terms of Service and expressly consent to our use and disclosure of Your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Quality First Caskets Terms and Conditions (“Terms”). If You do not agree, please do not use or access our Site.
We reserve the right to modify this Privacy Policy at any time, so please review it frequently.
1.0 Data
1.1 Personal Data We Collect When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If You choose to submit information to our website through any “Contact Us” feature or by making a purchase, we may require You to provide contact and identity information and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which are optional. You always have the option to not provide information by choosing not to use a particular feature or service.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If You send us personal correspondence, such as emails or letters, or if other Users or third parties send us correspondence about Your activities or postings on the Site, we may collect such information into a file specific to You.
For more information on information You submit, refer to our Terms of Service.
1.2 Aggregated Data In an ongoing effort to better understand the use of our Services and serve You, Quality First Caskets may conduct research on its customer demographics, interests, and behavior based on information we collect. We will de-identify and aggregate the information collected through our Services for research purposes or any other purposes, and we may share this information with our affiliates, agents, business partners, or other third parties.
2.0 How We Collect Data
2.1 Go Daddy Data Collection Our store is hosted by Go Daddy. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Go Daddy's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Go Daddy stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Go Daddy's Terms of Service or Privacy Policy.
2.2 Cookies Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
3.0 How We Use Your Personal Data
We collect and use Your data principally for the following purposes:
4.0 Information Sharing and Disclosure
As a matter of policy, we do not sell, rent or share any of Your personal information, including Your email address, to third parties for their marketing purposes without Your explicit consent.
The following describes some of the ways that Your personal information may be disclosed in the normal scope of business to provide our Services.
4.1 Third-Party Services: In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located at a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
4.2 Legal Requests: The Company cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud, and other rights to help protect You from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and You authorize us to) disclose Your name, city, state, telephone number, email address, User history, and fraud complaints without a subpoena. Without limiting the above, in an effort to respect Your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose Your personal information to law enforcement or other government officials without a subpoena, court order, or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to: prevent imminent physical harm or financial loss; or report suspected illegal activity.
4.4 Analytics: We may partner with third parties to manage our advertising on other Sites. Our potential third-party partners may use technologies such as cookies and similar technologies to gather information about Your activities on this Site and other websites to provide You advertising based upon Your browsing activities and interests. If You wish to not have this information used for the purpose of serving You interest-based ads, You may opt out by contacting us at info@qualityfirstcasket.com
4.5 Business Transitions: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, similar event, or steps taken in anticipation of such events (e.g., due diligence in a transaction), User information may be part of the transferred assets.
4.6 Affiliates and Subsidiaries: We may share Your personal information among related entities, including affiliates and subsidiaries, in order to provide our Services.
4.7 Information Retention: The Company reserves the right to retain information for as long as necessary and to the extent permitted or required by applicable laws.
4.8 Testimonials: We may display personal testimonials of satisfied customers on our Site in addition to other endorsements. If You wish to update or delete Your testimonial, You can contact us at info@qualityfirstcasket.com
5.0 International Privacy Laws
If You are visiting the Site outside of the United States, please be aware that You are sending information to the United States where our servers are located. That information may then be transferred within the United States or back out of the United States to other countries outside of Your country of residence. These countries (including the United States) may not have data protection laws as comprehensive or protective as those in Your country of residence; however, our collection, storage, and protection of Your Personal Information will be governed by this Privacy Policy.
If you are located in the European Economic Area, this Privacy Policy does not apply.
6.0 Access to Personal Information
Upon request we will provide You with information about whether we hold, or process on behalf of a third party, any of Your personal information. You may request this information by emailing a request to info@qualityfirstcasket.com - We will respond to Your request within 60 days.
We will retain Your information for as long as needed to provide You Services. We will retain and use Your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain Your information until all compliance obligations are met.
7.0 Security
The security of Your personal information is important to us. When You enter sensitive information on our Site, we encrypt and protect that information using generally accepted industry standards. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect Your personal information, we cannot guarantee its absolute security.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Due to the existing regulatory environment, we cannot ensure that all of Your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information, including Your email address, to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or Users may abuse or misuse Your personal information that they collect from the Site. Therefore, although we use industry standard practices to protect Your privacy, we do not promise, and You should not expect, that Your personal information or private communications will always remain private.
8.0 Links to Other Sites
This Site may contain links to other websites that are not owned or controlled by Quality First Caskets. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage You to be aware when You leave our Site and to read the privacy policies of each and every website that collects personal information. This privacy policy applies only to information collected by this Site.
9.0 Amendments and Updates
9.1 Communications from the Site We may occasionally send You information on products, services, special deals, and promotions. Out of respect for Your privacy, we provide You a way to unsubscribe from each of these communications when we ask for it. If You no longer wish to receive our promotional communications, You may opt-out of receiving them by following the instructions included in each communication or by contacting us at info@qualityfirstcasket.com
9.2 Changes in this Privacy Policy If we decide to change our privacy policy, we will post those changes to this privacy policy on our Site and other places we deem appropriate so that You are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
9.3 Contact Us If You have any questions or suggestions regarding our privacy policy or to exercise Your rights regarding Your personal information, please contact us at info@qualityfirstcasket.com
Last Revised Date: October 28, 2024
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